Privacy Policy

1. Introduction

Arenmex ("Company") values the protection of personal data. This Privacy Policy sets out the principles regarding the collection, processing, storage, transfer, and protection of personal data within the use of the arenmex.prbilet.com website and the services provided by the Company.

Use of the website and services means that the information provided under this Privacy Policy has been read and understood.

2. Collected Personal Data

The following personal data may be processed within the use of the website and services:

• Identity Information: Name, surname, username
• Contact Information: Email address, phone number, address
• Account Information: Password (encrypted), membership type, account creation date
• Usage Data: Calculation history, downloaded files, preferences
• Technical Data: IP address, browser type, device information, access times
• Payment Information: Billing address, payment method (card details are not stored)

3. Purposes of Data Use

Collected personal data is processed for the following purposes:

• Creating and managing the membership account
• Providing engineering calculation services
• Carrying out order, payment, billing, and delivery processes
• Carrying out technical support and communication processes
• Improving services and the user experience
• Fulfilling legal obligations

4. Data Security

Technical and administrative security measures are applied to protect personal data:

5. Data Subject Rights

Data subjects have the following rights under KVKK:

• Learning whether personal data is processed
• Requesting information about personal data
• Requesting correction of incomplete or incorrectly processed data
• Requesting deletion or anonymization of data
• Objecting to data processing

6. Contact

The following contact information may be used for questions and requests regarding the privacy policy: